499bt Terms and Conditions

These terms and conditions ("Terms") form a binding legal agreement between you and 499bt regarding your use of the 499bt platform and all its services ("Services"). By creating an account on 499bt or using the platform, you are considered to have given your full consent to these Terms.

If you disagree with any part of these Terms, please refrain from using the 499bt platform. For any questions, contact our 24/7 live chat support or reach us by email.

These Terms apply to all services, games, betting activities, promotional offers and customer support services on the 499bt platform.

1.1 Definitions

• "Platform" means the 499bt website, mobile application and all related digital services.
• "User" means any individual or entity registered on the platform.
• "Account" means the user's registered profile and all transactions associated with it.
• "Services" means the casino games, sports betting, live casino and other entertainment features provided by 499bt.
• "Transaction" means any financial activity on the platform including deposits, withdrawals or placing bets.

1.2 Applicability

These Terms are effective from the date of the most recent revision and replace all previous versions. 499bt reserves the right to modify these Terms at any time and users will be duly notified of any significant changes.

2.1 Registration Requirements

To open an account on 499bt, a user must meet the following requirements:

• Provide accurate and complete personal information — full name, date of birth, mobile number and email.
• Choose a strong password and keep it confidential.
• Only one account per person is allowed. Multiple accounts are strictly prohibited.
• If the information provided at registration changes, the user must update their account.

2.2 Identity Verification (KYC)

499bt may request identity verification from a user at any time. This process may require submission of a national identity card, passport or other government-issued document. 499bt reserves the right to suspend withdrawals until identity verification is complete.

2.3 Account Security

The security of your account is entirely your responsibility. Sharing your password or login details with any third party is strictly prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

3.1 Legal Eligibility

The following eligibility criteria are required to use 499bt:

• Minimum age of 21 years.
• Legal right to participate in online gaming or betting under the laws applicable in your jurisdiction.
• Ability to play in your own name and with your own funds — operating an account on behalf of or as a representative of another person is prohibited.
• Not enrolled in any self-exclusion program.

3.2 Geographic Restrictions

Online gaming or betting is legally prohibited in some countries. It is entirely your responsibility to ensure compliance with the applicable laws in your country before using 499bt's services.

4.1 Deposit Terms

Deposits on the 499bt platform can be made using the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.

• Minimum deposit amount: ৳500 (for each method).
• Deposits will only be processed after account verification is complete.
• Deposited funds must come from a payment method registered in your own name.
• Third-party payments or use of credit cards are prohibited.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests generally take between 15 minutes and 2 hours to process.
• Withdrawals can only be made to the same method used to make the deposit.
• Withdrawals may be delayed or suspended if account verification (KYC) has not been completed.
• For suspicious transactions, 499bt may request additional information or documentation.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳10,000. To receive this bonus, registration and first deposit must be completed.

• Bonus wagering requirement: 25x (bonus amount × 25).
• Withdrawals directly from the bonus cannot be made until the wagering requirement is met.
• An account is eligible for the welcome bonus one time only.

5.2 General Bonus Terms

• Each promotion has specific terms — please read the relevant terms before claiming a promotion.
• There may be restrictions on betting in certain games using bonus funds.
• If bonus abuse, artificial betting or bonus hunting is found, the account may be suspended.
• 499bt reserves the right to modify, suspend or cancel any promotion at any time.

5.3 VIP Program

The 499bt VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback and exclusive benefits are provided at each tier. The rights and benefits of VIP tiers are determined at 499bt's discretion and are subject to change.

499bt firmly believes in responsible gaming. We give the highest priority to the wellbeing and financial safety of our users.

6.1 Self-Restriction Tools

• Set deposit limits: set a daily, weekly or monthly maximum on deposits.
• Bet limits: set a maximum amount for a single bet.
• Session time limit: the option to be automatically logged out after a set period of time.
• Self-exclusion: the option to suspend your account for a specified period.

6.2 Support

Gaming addiction is a serious issue. If you feel that gaming is having a negative impact on your life, please contact our support team. For more information, visit our Responsible Gaming page.

The following activities are strictly prohibited on the 499bt platform:

7.1 Financial Misconduct

• Using the platform for money laundering or to legitimize illegal funds.
• Using stolen or unauthorized payment methods.
• Chargeback fraud or filing false claims.
• Bonus abuse or gaining advantages through multiple accounts.

7.2 Technical Violations

• Using software, bots or automated tools to play games.
• Attempting unauthorized access to the platform's code or systems.
• Attempting to access or hack other users' accounts.
• Any attempt to artificially influence game outcomes.

7.3 Behavioral Violations

• Abusive, threatening or discriminatory behavior toward the support team or other users.
• Opening an account with false information or concealing identity.
• Assisting a minor to use the platform.

If any of these activities are found, 499bt is able to suspend or close the account without notice, confiscate balances and take applicable legal action.

All content on the 499bt platform — logos, designs, text, graphics, software, databases and game content — is the exclusive property of 499bt or its licensors and is protected by applicable intellectual property law.

8.1 Usage Restrictions

• No element of the platform may be copied, reproduced or distributed except for personal, non-commercial purposes.
• Use of 499bt's trademarks or brand identity without permission is prohibited.
• No part of the platform may be reverse engineered.

To the maximum extent permitted by applicable law:

• 499bt is not liable for losses caused by technical faults on the platform, server downtime or third-party issues.
• 499bt is not responsible if a game or betting session is interrupted due to internet connectivity problems or device failure.
• 499bt has no control over outcomes — they are determined impartially by a random number generator (RNG).
• The user bears full responsibility for any financial losses arising from gaming.

9.1 Service Guarantee

499bt endeavors to ensure continuity of service, however temporary interruptions may occur due to maintenance, upgrades or unforeseen events. In such situations, the platform will attempt to notify users in advance.

10.1 At the User's Request

Any user may contact the support team at any time to request account closure. Any remaining balance must be withdrawn before the account is closed; bonus balance will be forfeited if the applicable wagering conditions have not been met.

10.2 From 499bt's Side

499bt may suspend or close an account for the following reasons:

• Violation of any provision of the Terms and Conditions.
• Suspicion of fraud, money laundering, or other illegal activity.
• Failure to verify identity or provision of false information.
• Instructions from a regulatory authority.

The valid balance of a suspended account will be returned after the investigation is complete; however, if fraud is proven, the entire balance may be forfeited.

11.1 Complaint Process

For any complaint or dispute, please contact our customer support team first. Most issues are resolved within 24 to 72 hours.

• Contact us directly via live chat — 24 hours a day, 7 days a week.
• Send a detailed complaint by email: [email protected]
• When submitting a complaint, please include the transaction ID, date, and a description of the issue.

11.2 Final Decision

In disputes regarding game outcomes, 499bt's server logs and game history will be considered as final evidence. In the case of a technical error, 499bt may decide to provide appropriate compensation.

499bt reserves the right to change, revise, or update these Terms and Conditions at any time. For significant changes:

• A notice will be published on the platform.
• Registered email addresses may be notified of the changes.
• Continued use of the platform after any changes will be considered your acceptance of the revised Terms and Conditions.

The "Last Updated" date at the top of the Terms and Conditions indicates when the most recent change was made. You are advised to always read the latest version.