499bt Privacy Policy
Your personal information is of the highest importance to us. Learn in detail how 499bt collects, stores, and protects your information in this policy.
This Privacy Policy ("Policy") applies to the 499bt platform. By visiting the 499bt.cam website or using our services, you are consenting to the methods of information collection and use described in this Policy. This Privacy Policy has been prepared in accordance with applicable data protection regulations of Bangladesh, and we are always committed to protecting the privacy of our members' personal information.
What Information We Collect
When you register on the 499bt platform and use our services, we may collect various types of information. Each category of information is described separately below.
Identity Information
We collect the following information to create and verify your account:
- Full name and date of birth
- National ID (NID) or passport number
- Email address
- Current address
Financial Information
We collect necessary financial information to process deposits and withdrawals. This includes:
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (for bank transfers)
- Transaction history
Technical Information
When you use the 499bt website, certain technical information is collected automatically:
- IP address and device information
- Browser type and version
- Cookie and session data
- Page visits and session duration
Gameplay Information
For the purpose of platform security, fair play assurance, and member protection, we store:
- Betting and gaming history
- Win and loss records
- Bonus usage history
- Support chat logs
Purpose of Information Use
499bt uses your personal information only for lawful and specific purposes. Each purpose is explained in detail below.
Account Management and Verification
We use your identity and technical information to verify new members and keep accounts secure. This is part of 499bt's anti-money laundering (KYC) process. Age verification is an important step in this process — the platform is for users aged 21 and above only.
Financial Transaction Processing
Your provided financial information is used to process deposits and withdrawals securely. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Your account details are processed securely to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
Platform Improvement and Personalized Experience
Your usage patterns are analyzed to improve the game sections, bonus offers, and overall user experience on the 499bt platform. This analysis is never shared with third parties at an individual level.
Communication and Support
Your contact information is used for important account updates, transaction confirmations, and 24/7 live chat support in Bengali. Your consent will always be obtained before sending any marketing messages.
Responsible Gaming Monitoring
Your gameplay information is analyzed to identify potentially problematic behavior. This is part of 499bt's responsible gaming policy. Our support team may contact you if needed. For more details, please read our Responsible Gaming page.
Information Storage and Security
499bt follows industry-standard technology and strict procedures to ensure the security of your information.
SSL Encryption
All data transfers on the website are encrypted using SSL (Secure Socket Layer) technology. This keeps your personal and financial information protected from unauthorized access by third parties.
Secure Servers
Your information is stored on secure, firewall-protected servers. Multi-factor security measures are applied to prevent unauthorized access to accounts.
Limited Access
Only authorized 499bt staff who require access for their work can access your information. Every access is logged and regularly audited.
Information Sharing with Third Parties
499bt does not sell or rent your personal information. However, limited information may be shared in specific circumstances.
Payment Processors
Only the necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your financial transactions. These third parties have their own privacy policies.
Legal Requirements
Information may be provided to authorities to comply with court orders, regulatory authority directives, or applicable laws of Bangladesh. Where possible, you will be informed in advance.
Fraud and Scam Prevention
Limited information may be shared with relevant agencies as needed to ensure platform security and to comply with anti-money laundering (AML) regulations.
Technology Service Providers
Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming) may process limited gameplay data within their own technology. These providers are bound by strict data protection agreements with 499bt.
Cookie Usage Policy
What Are Cookies
Cookies are small text files stored in your browser. The 499bt website uses cookies to improve your browsing experience, maintain login sessions, and ensure platform functionality.
Types of Cookies
We use three types of cookies:
- Essential Cookies: Essential for login, session management, and security — these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Used to understand platform usage patterns — you can keep these disabled.
Cookie Control
You can manage or delete cookies from your browser settings. Please note that disabling certain cookies may limit some functionality of the 499bt platform.
Your Rights
As a member of 499bt, you have the following rights regarding your personal information.
Right of Access
You have the right to know what information we hold about you. You can contact support to request a copy of your information.
Right to Rectification
If there is any error or incompleteness in your personal information, you may request a correction. We will make the necessary changes within a reasonable time.
Right to Erasure
In certain circumstances, you may request the deletion of your personal information. However, this request may be limited in cases of legal obligations or ongoing disputes.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted. In such cases, your information will be retained but not actively used.
Right to Withdraw Marketing Consent
You may withdraw your consent to receive marketing emails or messages at any time. Important service-related messages will continue to be sent.
Right to Lodge a Complaint
If you feel that we are not handling your information properly, you may lodge a complaint with our support team.
Protection of Minors' Information
The 499bt platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified during the registration process, and additional proof may be requested in suspicious cases.
Policy Changes and Updates
Notice of Changes
499bt reserves the right to modify this Privacy Policy at any time. For significant changes, we will notify you in advance by email or through a notice on the platform. Check the "Last Updated" date at the beginning of the policy to confirm you are reading the latest version.
Meaning of Continued Use
Continuing to use the 499bt platform after changes have been made means you are consenting to the updated Privacy Policy. If you do not agree to the changes, please contact the support team to close your account.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following.